Manager, Software Development
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All in to win: We're driven by a winning mindset, approaching every challenge with intensity, clarity, and speed.
One Miovision: We succeed as one team, uniting diverse talents, building on trust, and putting our shared mission before ego.
Be better every day: We're committed to continuous growth, staying curious, building mastery, and embracing challenges as learning opportunities.
Make it happen: We are proactive and results-driven, taking ownership, acting with urgency, and focusing on solutions that deliver real impact.
Earn the customer: We are deeply customer-centric, focused on earning our customers' partnership every day by delivering exceptional experiences that drive their success.
Position Summary
We’re looking for an experienced, hands-on Software Development Manager to lead the Network Performance team and own execution, technical direction, and team health across a set of highly visible and technically complex products. This role is well suited for a player/coach who is comfortable balancing people leadership, delivery ownership, and technical decision-making, while partnering closely with product and cross-functional stakeholders. This is a hands-on role where staying close to the code and technical decisions is expected, and where strong judgment is required to know when to dive in versus when to empower the team.
The Network Performance team owns several core products that directly impact how cities monitor and improve traffic operations. These include Performance, a deep analytics platform that gives traffic engineers actionable insight into intersection behavior; Optimization, which uses data from a wide range of traffic sensors to dynamically optimize signal timing and reduce vehicle delay and emissions; and Controller Manager, which enables customers to interface with and manage traffic devices deployed at the intersection. Together, these products sit at the center of Miovision’s ability to deliver measurable outcomes for customers at scale.
In this role, you’ll be accountable for the team’s technical direction and delivery outcomes, ensuring systems are reliable, scalable, and meet customer needs. You’ll lead planning and execution in close partnership with Product, make pragmatic technical trade-offs, and support the growth and performance of the engineers on the team. You’ll also work closely with Architecture, QA, and other engineering leaders to align execution and drive improvements across customer-facing systems.
Please note: This role is open to candidates located in Canada. This role can be based out of our HQ in Kitchener, Ontario or from your home office in Canada.
Key Accountabilities
- Own delivery, technical execution, and team health for the Network Performance products, ensuring reliable, high-quality outcomes with clear customer impact.
- Provide hands-on technical leadership by guiding architecture, design, and critical technical decisions, and staying close enough to the code to unblock and support the team.
- Lead planning and prioritization in partnership with Product Management, making clear trade-offs between new features, technical investment, and operational stability.
- Coach and develop engineers through regular feedback, mentorship, and career guidance, building a culture of accountability, ownership, and technical excellence.
- Drive improvements in system reliability, performance, and scalability, and lead pragmatic initiatives that balance delivery speed with long-term maintainability and cost efficiency.
- Collaborate closely with cross-functional partners across Product, Architecture, QA, Cloud, and Customer Support to align execution and respond effectively to customer-impacting issues.
Skills/Qualifications
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 5+ years of professional software engineering experience, including 3+ years in a technical leadership or engineering management role.
- Experience leading teams of engineers and owning delivery for customer-facing, production systems.
- Strong technical background with experience in one or more modern backend or full-stack languages such as Java/Kotlin, C#, Node.js, or Python.
- Hands-on experience with modern software development practices and platforms, including Git, containerization (e.g., Docker), CI/CD pipelines, Linux-based systems, and cloud infrastructure (AWS or similar).
- Experience working with distributed systems and data-intensive applications, including event-driven or streaming architectures (e.g., Kafka or equivalent).
- Comfortable integrating with third-party SDKs, APIs, and external platforms.
- Data-driven and technically curious, with the ability to dive into complex systems to understand performance, reliability, and failure modes.
- Strong collaboration skills, with experience working across multidisciplinary teams (Software, QA, Hardware, Product, Architecture) in both in-person and distributed environments.
- Able to give and receive clear, constructive feedback on designs, processes, and team dynamics.
- Familiarity with observability and monitoring tools (e.g., Datadog, Grafana, or equivalent).
- Excellent written and verbal communication skills in English.
We invest in our team with benefits designed for modern life and true work-life balance.
- Comprehensive Coverage: Your well-being is covered from day one with comprehensive health benefits, 24/7 virtual healthcare access, and dedicated wellness programs.
- Financial Future: Build for tomorrow with our RRSP Matching Plan and share in the company's success through our Variable Incentive Plan.
- Time to Recharge: Truly unplug with our unique Mio-Days and flexible vacation policy.
- Work & Life Support: We support you with flexible work options, an internet subsidy, a remote work allowance, and enhanced leave for new parents.
Sound like your next adventure? Apply now and let's start building together!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please indicate if you require accommodation on your application, and our team will work with you to meet your accessibility needs.
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